Minsan, hindi natin napapansin na mayroong malaking impact ang magandang serbisyong ibinibigay natin sa ating mga customers. Ang sa tingin nating normal na pag-aasikaso ay napakalaking bagay na pala sa kanila.
Photo credit to the owner
Katulad na lamang ng kwentong ibabahagi namin ngayon sa inyo. Kumuha na kayo ng tissue dahil talagang tatagos ito sa inyong puso.
Sa isang artikulo ng UpWorthy, ibinahagi nito ang kwento ng hairstylist na si Sara Verkuilen na nagtatrabaho sa Hair Cuttery salon sa Round Lake Beach, Illinois.
Kwento ni Sara, isang araw ay may pumasok sa kanilang salon na mag-asawang matanda upang magpagupit. Hindi raw sila mga regular customer.
Sara Verkuilen / Photo credit: Instagram
"I don't think I had ever done their hair before. They were walk-ins,” kwento ni Sara.
“The man and his wife were just really cute together. He was so sweet with her and obviously very in love," dagdag ni Sara.
Hindi alam ni Sara na ang kanyang simpleng serbisyo sa dalawang matanda ay magkakaroon ng malaking impact sa mag-asawa.
Ibinahagi ni Sara ang isang liham na kanyang natanggap mula sa matandang lalaki. Walang pangalan na nakalagay kundi "a grateful customer."
Narito ang liham na ibinahagi ni Sara:
Narito ang liham na ibinahagi ni Sara:
"Dear Sara,
This is a little bit awkward. But I've waited a really long time to pass this on to you.
My wife and I came in for haircuts shortly before Christmas of last year.
My wife was suffering from dementia, and you treated her as if you'd been working with dementia patients all your life. You let us sit next to each other, and when it came time for her cut you turned her chair towards me so I could watch her expression as you cut her hair.
It turned out even better than I thought it would.
Sadly, she died in March. And that haircut was one of the last, best moments of her life. She felt so pretty. She visited the mirror in her bathroom several times during the day and would come out beaming.
To see her so happy was priceless.
Looking back, it was likely dozens of haircuts you gave that day. But one which revitalized a woman's sense of self and her singular beauty. I hope you always realize the power of your profession.
It's so easy to take things like that for granted.
Sincerely,
A grateful customer"
Photo credit to the owner
Ani Sara, gusto niyang makausap ang matandang lalaki ngunit hindi niya matandaan ang pangalan nito. Wala rin kasing kahit na anong detalye ang liham na natanggap niya.
Napakahalaga raw ng liham na kanyang natanggap dahil pakiramdam niya ay bored na bored na siya sa pagiging stylist sa loob ng 8 na taon. Ang liham ay nakapagbigay sa kanya ng motivation na kinakailangan niya.
"Receiving this letter was a huge reminder why I do what I do,” sabi ni Sara.
“It's an amazing feeling seeing someone look in the mirror after a transformation and smiling. Seeing how beautiful they feel, how confidence levels change. But it's an extremely difficult career. I get burnt out easily. I hope this letter can restore faith in other stylists that are maybe doubting if this career is right for them. We touch more than hair and I hope all the stylists out there realize how important they are and how what we do can have such an impact on our clients,” dagdag nito.
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Source: Up Worthy
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